28 February 2025

A cyber-attack has targeted Paratus Namibia, compromising its internal operational files related to its systems.

Paratus asserts that the incident occurred in the early hours of 20 February and that it has subsequently taken steps to address the ‘sophisticated’ threat. The actions include isolating the affected environment, disabling virtual private network access, and safeguarding all impacted systems, including voice (083) services and select cloud-hosted environments, to contain the danger and minimise additional service and operational disruption.

The operator has enlisted the assistance of international specialists to restore infrastructure and data using established international procedures, including extra investments and enhanced cybersecurity measures. It has also initiated an investigation to ascertain the exact scope of the attack.

“We are acutely aware of the importance of the data entrusted to us by our customers and sincerely regret any inconvenience caused by this incident. The attack primarily affected internal operational files related to Paratus systems. Our ongoing investigation seeks to determine the full extent of any data compromise,” said Paratus Namibia’s managing director, Andrew Hall.