OSS/BSS

How OSS/BSS reinvention unlocks revenue and customer loyalty

29 December 2025

Telecoms are under pressure to move beyond delivering reliable connectivity and start competing on customer experience. By reimagining OSS/BSS as engines of insight, CSPs can unlock new revenue streams while building loyalty that lasts.

For decades, OSS and BSS were seen primarily as the plumbing of the telecom world — the hidden systems that kept billing accurate and services delivered. Essential, yes, but hardly glamorous. That’s changing. Today, operators are discovering that the same platforms can be powerful engines of growth, provided they are modernised, connected, and infused with customer journey mapping (CJM).

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SATELLITE

Could mega constellations rewrite Africa’s future?

15 December 2025

Africa is stepping into a new era. One defined not by the limits of its geography, but by the vast possibility of its skies. Mega satellite constellations could be the breakthrough that transforms connectivity from a stubborn challenge into a catalyst for continental acceleration.

A continent on the edge of a connectivity revolution

Standing on the outskirts of Nairobi, it’s not uncommon to see a teenager balancing a smartphone and a textbook, searching for an evasive and unreliable signal. This is the paradox of Africa today: a generation eager to plug into the global digital ecosystem, and an infrastructure network that too often leaves them buffering.

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DATA SOVEREIGNTY

Data at home: the new battleground for African MNOs

09 December 2025

As African regulators enforce stricter data residency rules and digital economies mature, mobile network operators are being pushed to rethink the physical, legal and architectural foundations of their networks. The outcome is a shift from centralised data flows to distributed, sovereign infrastructure designed for performance, trust and long-term strategic resilience

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Satellite solutions driving Africa’s digital future

02 December 2025

Hormat Gulamova, Senior Sales Manager, Azercosmos, the Space Agency of the Republic of Azerbaijan

Hormat Gulamova, Senior Sales Manager, Azercosmos, the Space Agency of the Republic of Azerbaijan

1. How does Azercosmos’ expanded service package via the Azerspace-1 and Azerspace-2 satellites enhance connectivity and digital development across Africa?

Azercosmos provides extensive C-band and Ku-band coverage across Africa through its dual satellites, connecting millions of people in areas where terrestrial networks are limited. The primary goal is to enable reliable connectivity to underserved regions, supporting sectors such as e-learning, healthcare, enterprise connectivity, and mobile backhaul. By expanding its service offerings, Azercosmos strengthens the digital infrastructure that underpins economic inclusion and innovation.

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