01 November 2024

Intelsat has reported that the anomaly it disclosed on the Intelsat 33e satellite has resulted in the total loss of the satellite.

On 19 October, Intelsat announced a service outage on the Intelsat 33e satellite, affecting customers in Africa, Europe and parts of the Asia-Pacific, resulting in a loss of power and service to customers.

It is now coordinating with manufacturer Boeing and government agencies to analyse data and observations. It has also convened a Failure Review Board to complete a comprehensive analysis of the anomaly. Since the anomaly, Intelsat has been in active dialogue with affected customers and partners.