01 November 2024

Telecom Namibia has announced the launch of a dedicated whistleblowing hotline, a new initiative aimed at fostering transparency, ethical conduct, and accountability across all levels of the organization.

The whistleblowing hotline – ‘The Jiva Tip-Off Hotline’ - will serve as a confidential and secure channel for employees, stakeholders and public to report any misconduct, violations of company policies or unethical practices like fraud, corruption and bribery which they may encounter, that is applicable only to Telecom Namibia.

The whistleblowing hotline will be managed by Deloitte, an independent third-party consultant to ensure confidentiality and impartiality. All reports will be investigated thoroughly, and appropriate actions will be taken to address any issues uncovered.

Key Features of the Whistleblowing Hotline include 24/7 availability; confidentiality and anonymity; a user-friendly interface; multilingual support; independent oversight; protection against retaliation; and stringent protocols.

The whistleblowing hotline is part of a broader effort by Telecom Namibia in reinforcing commitment to ethical practices and compliance with regulatory standards. By providing a safe space for reporting misconduct, the operator aims to not only protect its organization, but also empower employees, stakeholders and public to uphold the values it stands for.