04 March 2024

Tigo has signed a partnership agreement with Globe Teleservices to strengthen the security of its international application-to-person (A2P) SMS traffic.

The initiative should enable it to combat revenue losses caused by SMS fraud such as smishing, spam, SIM farming, gray routes, SMS pumping, etc.

“Our intelligent firewall solutions complement Tigo Tanzania’s vision for secure and efficient international A2P transmission. We are proud to be part of this journey, and look forward to seeing the innovation and growth that this exclusive partnership will bring to both companies,” said Ashutosh Agrawal, managing director, Globe Teleservices.

Tanzania’s telco sector is seeing increased levels of fraud. According to the Tanzania Communications Regulatory Authority (TCRA), mobile operators recorded 21,788 fraud attempts on their networks during the second quarter of 2023/2024 (October to December). Tigo recorded the highest number of fraud attempts: 8,163 attempts, or 38.5% of the total number.

Strengthening security should allow Tigo to increase its revenues and improve the confidence of its subscribers.