Most common network issues affecting regional ISPs

29 October 2025

Neil McDonald, Core Network Operations, Executives & Finance, Networking, Support Team, Preseem

Neil McDonald, Preseem

We spend our days talking with fixed wireless and fibre operators about their toughest network challenges. A recent example of this was our investigation into the three most common network problems for fixed wireless ISPs. Now, we’re pulling back the curtain on our conversations to reveal the top business problems affecting the industry.

Based on their frequency in the calls we have with regional ISPs every day, the top four most common issues are:

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Meta and Safaricom to launch second submarine cable in Kenya

29 October 2025

Meta has announced a strategic partnership with Safaricom to bring its second submarine cable to Kenya, significantly enhancing the country’s digital connectivity.

Through its subsidiary, Edge Network Services Limited, Meta has signed Safaricom as a landing partner for a new high-capacity submarine cable linking Oman and Kenya. This project aims to boost Kenya’s international bandwidth, reduce latency, and support the growing demand for digital services, cloud adoption, and economic development.

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Somalia strengthens public-private partnerships to boost digital transformation

29 October 2025

Somalia's Ministry of Communications and Technology is actively collaborating with the country's telecom operators to enhance service quality and foster a stronger partnership between the public and private sectors.

This initiative follows the recent National Multi-Stakeholder Consultation held earlier this month in partnership with the International Telecommunications Union, which aimed to refine the nation’s digital transformation strategy for 2025-2030.

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Burkina Faso launches digital planning observatory to enhance infrastructure development

29 October 2025

The Burkinabe government has officially launched the Digital Planning Observatory (OAN), a new platform dedicated to collecting, analysing, and mapping data related to the country's digital infrastructure.

This initiative aims to inform and guide public policy decisions as part of the broader effort to bridge Burkina Faso’s digital divide. According to the Ministry of Digital Transition, the platform will enable both public and private stakeholders to coordinate their actions to foster cohesive digital development, optimise investments, prevent overlapping infrastructure projects, and improve access to telecommunications services for citizens.

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