The partnership leverages a shared vision to fuse modern communication technologies with reliable voice infrastructure, creating scalable solutions that will deliver exceptional user satisfaction within the Zoom Workplace platform. Both organisations are committed to fostering an inclusive digital future by co-developing and launching tailored offerings designed to meet Africa’s rapidly evolving digital needs.
A key feature of Zoom’s offerings in this partnership is AI Companion, an AI-powered tool that not only enhances user capabilities but also automates tasks, providing intelligent, context-aware support to streamline workflows. This seamless integration across platforms helps businesses operate more efficiently and make smarter, data-driven decisions.
“We are proud to partner with Zoom to bring transformative digital tools to African businesses and communities. As part of the MTN Group, we are uniquely positioned to scale impact across the continent, reflecting our mission to enable meaningful connectivity and innovation,” said Mohamed Bassit, Chief Communication Platforms Officer at MTN Digital Infrastructure.
“This partnership marks a significant step in bringing Zoom’s trusted, AI-first communications platform closer to Africa’s digital economy. Together with MTN Digital Infrastructure, we are empowering millions of people and businesses to connect, collaborate, and thrive like never before,” said Jason Gilligan, Head of Global Strategic Business Development at Zoom.
Under this collaboration, MTN Digital Infrastructure will expand high-capacity connectivity across Africa’s vast geographic footprint, offering robust, global-standard telephony and voice communication services. The partnership also aims to promote digital inclusion by exploring new distribution models, pricing strategies, and technical integrations tailored to Africa’s diverse market conditions.
Both organisations are committed to co-investing in ecosystem development and establishing a frictionless support framework to ensure sustainable growth and long-term success. This alliance signals a transformative journey toward redefining connectivity, collaboration, and economic growth across Africa, fostering a more connected and innovative continent.
