Thai Hoa International Hospital, established in 2008, is a general hospital serving the public of Ho Chi Minh City. The facility faced ongoing systematic challenges and needed to resolve medical resource shortages and improve medical service quality.
Although the hospital was already fitted with modern equipment and was staffed by a strong team of highly qualified doctors who used HIS and LIS systems in their daily work, the hospital faced challenges with their old patient management software.
Pham Viet Thai, an investor of Thai Hoa Hospital, pointed out that the hospital’s software had limited features and was unable to merge data, which impacted patient satisfaction and staff workflows. Additionally, without a picture archiving and communication system (PACS), the hospital had to spend a significant amount of money on paper and film for test results, ultrasounds, and X-ray films.
Thai Hoa Hospital embarked on a mission to enhance the patient experience while creating an operating model that would be sustainable in the future.
During the construction of a new 100-bed hospital in Ninh Thuan province, investor Pham Viet Thai was introduced to Advantech’s smart hospital solutions, which include access control systems (ACS), computerized medical nursing carts (AMiS), integrated intelligent operating room systems (AVAS), telehealth solutions (iTeleMed & AMiS), pharmacy management systems, and high-end smart inpatient solutions (iWard).
Impressed by the technology’s potential to expedite the digital transformation of the hospital, Pham Viet Thai opted to collaborate with Advantech Vietnam, propelling Thai Hoa Hospital toward its smart development goals with the creation of the country’s first smart hospital.
During the project, Advantech’s wide range of smart hospital solutions were implemented.
Nguyen Bang Phuong, Deputy Director of Thai Hoa Hospital, highlighted the significant impact of the AVAS solution on surgical precision and safety achieved by providing doctors with direct access to patients’ medical history, ultrasound records, and test result data prior to surgery. The system offers real-time data transmission with 4K resolution and zero latency, enabling Thai Hoa Hospital to collaborate with outside doctors on surgeries, contributing to the advancement of healthcare throughout Ninh Thuan Province.
Additionally, the iTeleMed Solution with AMiS Telehealth cart – a remote medical system that enables doctors and nurses to transmit patient data, including vital signs and medical images, via Advantech’s telehealth suitcase – allows doctors from anywhere to receive data, thus streamlining the consultation process.
Thai Hoa Hospital has also implemented iWard Patient Information Terminals (iWard PITs) on its boarding beds, contributing to enhanced patient engagement and healthcare outcomes. Nguyen Bang Phuong reported that these terminals display patient data directly on the screen during visits, eliminating the need for doctors to carry paper records. Medical staff can also access patient information remotely through the iWard solutions on the AMiS Nursing cart, thus helping facilitate patient diagnosis.
Advantech’s Intelligent Healthcare Solutions have transformed onsite operations at Thai Hoa Hospital with innovative systems and data-driven processes that have improved overall operations. Doctors and nurses can now provide more effective treatment and care using smart technologies.
According to Nguyen Thi My Dieu, a nurse at Thai Hoa Hospital, these digital solutions have helped significantly, especially in reducing medical errors, making patient information clearer, and providing remote access to support patients from any location.
The implementation of the intelligent system has also brought significant benefits to patients, particularly through the automatic receipt and transmission of electronic medical records. This streamlined process has facilitated smoother collaboration with third parties, including insurance companies. Furthermore, it positions Thai Hoa Hospital for future expansion and development.
In line with this, the hospital is actively planning the deployment of Phase 2 of the intelligent hospital solutions, which will further enhance its capabilities. This ensures the hospital’s continued growth, development, and the provision of more advanced and intelligent healthcare services.
“Advantech is a great choice; they have enthusiastic and professional staff. We are now an outstanding hospital thanks to their intelligent solutions,” said Pham Viet Thai, Investor in Thai Hoa Hospital.
